Muskegon County

Muskegon Area Transit (MATS)
For Route information and GoBus Para-transit Information call – 231-724-6420

Your MATS Discount-Fare Card will expire on December 31, 2017.
To access MATS reduced fares after January 1, 2018, eligible disabled and Medicare Card customers must apply for, and be approved for, a new MATS reduced-fare card. Seniors are also encouraged to apply, but may instead continue to show a photo ID as proof of age.
Applications for a new MATS reduced-fare card are available now from any MATS office, or at the link button, below.
Please act now to continue receiving reduced fares, if eligible.
For assistance with applying call MATS at 231-724-6420. Our staff can also assist in the application process.

PLEASE NOTE: If any of the listed eligibility criteria on page 3 is met you DO NOT need to complete page 4. Also, You must provide a passport-style photo with this application. The photo should be recent (taken in the past six months) and approximately 2” tall and 2” wide, clearly depicting your face and shoulders.

Please click on the link below to complete the application.

MATS Reduced Fare Program Application 2018

Newaygo County

Disability Network West Michigan New Freedom Transportation Voucher Program

  • Must have a disability as recognized by the ADA (Americans with Disabilities Act)
  • Newaygo County residents only
  • Applications are available upon request
  • The Voucher Program is a mileage reimbursement program that pays $.50 per mile driven
  • Miles are approved on an individual basis

Purposes for use:

  • Transitioning students from school to work
  • Employed or self-employed individuals with disabilities
  • Recreation, Habilitation and Rehabilitation
  • Persons with disabilities seeking employment or attending training
  • Transportation to medical or other appointments

Contact: Disability Network West Michigan (231) 538-0740

Additional Newaygo County Transportation

DHHS Medical Transportation

For medical use ONLY

  • Persons must have exhausted all other methods of finding transportation
  • Must have an open Medicaid case with DHHS
  • Persons serviced through an HMO need to call their HMO for medical appointments and DHHS for dental or mental health appointments
  • HMOs require 7 days advanced notice
  • DHS requires a minimum of 3 working days notice
  • Regular ongoing appointments (more than once a month) require a doctor’s confirmation of need. Your DHHS caseworker can send you the form for your doctor to complete

Contact: Dawn Locke (231) 689-5545

Love INC Auto Repair Program

  • Based on income & household expenses
  • Must complete intake interview
  • Must provide at least two repair estimates
  • Must be a Newaygo County resident or live within Newaygo County School District for a minimum of 60 days
  • Applicants are approved on an individual basis

Contact: Love, Inc (231) 652-4099

Newaygo County Commission on Aging

Healthcare Transportation Program

  • Seniors over 60
  • Medical use only
  • Seniors that are Medicaid eligible are referred to Medical Transportation program at DHHS

Senior Transit Bus

  • Priority to seniors and persons with disabilities (if seats are available others are welcome)
  • A minimum of 5 riders are required to complete a route
  • Transportation provided only to community closest to rider’s residence
  • There is no fee for this service, but there is a suggested donation. Service will not be denied due to inability to make a donation

Contact: Joseph Fox (231) 689-2100 or 1-800-689-2100

Pilots for Christ

Flight Transportation

  • For patients requiring medical treatment or needing to return home
  • Travel provided via volunteer or commercial aircraft
  • Must sign liability waiver
  • All trips are free of charge

Ground Transportation

  • Limited travel provided to those in treatment or needing assistance to Gerber Memorial or Spectrum Hospitals
  • Request should be made by hospital or other reputable agency

Contact: Tim Layne (616) 636-5523 or

*Please call agencies to verify eligibility as requirements change often*


Affordable, accessible, housing for all is one of Disability Network West Michigan’s goals.

When people cannot find a place to live, their other major goals related to employment and independent living cannot be achieved. While it is difficult for a person with a disability living on Supplementary Security Income to find safe, accessible housing, we work with the individual and other agencies to find that housing.

Click HERE to download the Muskegon Housing List

Click HERE to download the 2018 Newaygo Housing List

Click here to check out a program available through Disability Advocates of Kent County and the Michigan Disability Rights Coalition. It will let you enter a zipcode and search available housing without having to make a lot of phone calls!

Click here  for a Fully Accessible Guide to Home Loans for People with Disabilities



The AT Xchange is designed to facilitate transactions between residents of Michigan exchanging, donating, or selling used assistive technology (AT).  Click HERE for more information.


Senior Resources Medical Loan Closet offers a variety of items for use by older adults in our 3-county area of Muskegon, Oceana and Ottawa counties. Most items are donated, and we cannot guarantee availability of any item. Click HERE to find out is and is not accepted by the Loan Closet.

For more information, contact Jim Peterman at 231-733-3570, or email him at [email protected]


Click HERE for information on support organizations in the counties we serve and surrounding areas.

Centers for Independent Living (CIL) Directories

If you are a person with a disability, family member, support person, business or organization and need assistance or information about disability in your local community please visit our Member Directory to find the CIL nearest you.

If you are looking outside Michigan, follow this link for a US CIL Directory.

Title VI Policy

Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving Federal financial assistance.

Specifically, Title VI provides that “no person in the United States shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.” (42 U.S.C. Section 2000d). Disability Connection/West Michigan is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transit services on the basis of color, or national origin, as protected by Title VI in Federal Transit Administration (FTA) Circular 4702.1.A. If you feel you are being denied participation in or being denied benefits of the transit services provided by Disability Network West Michigan, or otherwise being discriminated against because of your race, color, national origin, gender, age, or disability, you may contact our office at:

Will Wilson
Title VI Coordinator Disability Network West Michigan
27 East Clay Ave.
Muskegon, MI 49442

Senators and Representatives

Senator Debbie Stabenow
West Michigan Office
3280 E. Beltline Court NE Suite 400
Grand Rapids, MI 49525
Phone: (616) 975-0052
Agency assistance:

Senator Gary Peters
West Michigan Office
Gerald R. Ford Federal Building
110 Michigan Street NW Suite 720
Grand Rapids, MI 49503
Phone: (616) 233-9150
Agency Assistance:

Congressman Bill Huizenga – District 2

Grand Haven Office
1 South Harbor Ave. Suite 6B
Grand Haven, MI 49417
Phone: (616) 414-5516
Fax: (616) 570-0934
Agency Assistance:

State Senator Goeff Hansen – 34th State Senate District
P.O. Box 30036
Lansing, MI 48909-7536
Phone: (517) 373-1635
Toll Free: (866) 305-2134
Fax: (517) 373-330
Email: [email protected]
Upcoming office hours: events

State Senator Darwin Booher – District 35 Senate District
Serving Benzie, Crawford, Kalkaska, Lake, Leelanau, Manistee, Mason, Missaukee, Ogemaw, Osceola, Roscommon, Wexford counties

Office Address:
201 Townsend Street
Suite #3200
Lansing, MI 48933
Mailing Address:
P.O. Box 30036
Lansing, MI 48909-7536
Phone: (517) 373-1725
Fax: (517) 373-0741
Email: [email protected]


Representative Holly Hughes – District 91
N-1195 House Office Building
P.O. Box 30014
Lansing, MI 48909
Phone: (517) 373-3436
Toll Free: 877-633-0331
Email: [email protected]

Representative Scott Van Singel – Lake, Newaygo, Oceana – District 100
S-1289 House Office Building
P.O. Box 30014
Lansing, MI 48909
Phone: 517-373-7317
Toll free: 877-999-0995
Email: [email protected]

Representative Curt VanderWall, Leelanau, Manistee, Mason – District 101
S-1385 House Office Building
P.O. Box 30014
Lansing, MI 48909
Phone: 517-373-0825
Toll Free: (855) 347-8101
Email: [email protected]

Representative Michele Hoitenga – Mecosta, Osceola, Wexford – District 102
S-1386 Anderson Building
P.O. Box 30014
Lansing, MI 48909
Phone: (517) 373-1747
Email: [email protected]

Representative Terry Sabo – Muskegon – District 92

Office Address
N-1196 House Office Building

Mailing Address
P.O. Box 30014
Lansing, MI 48909-7514

Phone: (517) 373-2646

Toll-Free: (877) 411-3684

Email: [email protected]

Americans with Disabilities Act (ADA) Representatives

Dwana Thompson Affirmative Action Director – ADA
City of Muskegon
933 Terrace Street
Muskegon, MI 49440
Phone: (231) 724-6703
Fax: (231) 722-1214

Great Lakes – ADA
1640 W Roosevelt Rd
Chicago, IL 60608
Phone: (800) 949-4232
Office hours: Mon. – Fri. 8am-5pm

Sharon Ellis – ADA Compliance Director
Capital Tower Building
110 W. Michigan Ave., Suite 800
Lansing, MI 48933
Phone: 517-241-6300
Fax: 517-335-3882
TTY: 517-335-3881